Dental Choice PPO

Our Dental Choice (PPO) plan gives you access to one of the largest provider networks in the nation. Choose from more than 200,000 participating dentists nationwide. Or find a dentist closer to home with your choice of more than 6,000 dentists in Oregon and Washington.

Member Resources

The PPO member portal offers you secure self-service access to information you need, when you want it. Sign up or sign in for access to your benefits, claims, ID card and more.

To order new PPO ID cards, please email [email protected] and provide the member’s name and Health Record Number (HRN). ID cards will be sent directly to the member.

Important Information for Members

Results from your provider search do not guarantee that a provider is a current participant in Kaiser Permanente’s PPO network. Before you schedule an appointment, we recommend you call the provider or Customer Service at 1-866-653-0338 to confirm that the provider is currently in our PPO network.

Customer Service: 866-653-0338 (Mon – Fri, 7 a.m. to 7 p.m. PST)
Claims Address: P.O. Box 6927, Columbia, SC 29260

Participating providers have agreed to file claims for you. If your dentist does not participate in our network, you may need to file a claim yourself. When you visit a nonparticipating dentist, take a claim form with you and your dentist can help you fill it out.

Virtual Visits for PPO Members

Kaiser Permanente Dental Choice PPO members can receive 24/7 virtual dental care through Teledentistry.com – virtual visits when your dentist is not available.

Important Information for Providers

Go green and paperless with the Dental Provider Web Portal.

If you would like to sign up for the Provider Web Portal, please contact the Insurance Program Support Center at 866-653-0338.

View and download the Provider Portal Guide (PDF).